How do I place an order?
Register, Browse, Add to Cart then Check Out.
Once you have submitted your order we shall confirm your order via email

What payment methods do you accept?

• Paypal (automated credit cards and direct deposit)
• Phone payments (credit cards)
• Cheque, Money Order

Goods are dispatched upon receipt of full payment

How long will delivery take?
Your order will be processed same day. (Monday to Friday)

For Melbourne Metropolitan areas delivery is generally received in 1-2 days. Your order will be dispatched by courier, Australia Post or the Dirty Dogs Delivery Van.  If you are not likely to be home when we deliver and you would like goods to be left in a safe place please make a note in the “Add Comments about Your Order” box on the website’s Delivery Information page during checkout.

For country Victoria and Interstate areas deliveries will generally take 3-7 business days.  We will email you with dispatch date.  Please place special delivery instructions in the “Add Comments about Your Order” box on the website’s Delivery Information page during checkout.

How much does delivery cost?
Victoria including Melbourne Metro
Free Delivery for orders over $60
Orders totaling less than $60 will incur a delivery fee of $9.00

NSW, QLD, SA, ACT
Flat rate - $10.00 including GST

WA, NT, Tasmania
Flat rate - $20.00 including GST

International orders
Please email us for Shipping charges before you decide whether or not to place your order