Shipping
Your order will be processed same day. (Monday to Friday)

For Melbourne Metropolitan areas delivery is generally received in 1-2 days. Your order will be dispatched by courier, Australia Post or the Dirty Dogs Delivery Van.  If you are not likely to be home when we deliver and you would like goods to be left in a safe place please make a note in the “Add Comments about Your Order” box on the website’s Delivery Information page during checkout.

For country Victoria and Interstate areas deliveries will generally take 3-7 business days.  We will email you with dispatch date.  Please place special delivery instructions in the “Add Comments about Your Order” box on the website’s Delivery Information page during checkout.

Shipping Costs:
Victoria including Melbourne Metro
Free Delivery for orders over $60
Orders totaling less than $60 will incur a delivery fee of $9.00

NSW, QLD, SA, ACT
Flat rate - $10.00 including GST

WA, NT, Tasmania
Flat rate - $20.00 including GST

International orders
Please email us for Shipping charges before you decide whether or not to place your order

Returns Policy
Dirty Dogs Pet Supplies will provide a return and exchange if the products received are faulty. In this instance Dirty Dogs Pet Supplies will pay for costs associated with the exchange.

If for any other reason, you would like to exchange an item, please contact us for instructions. The products must be returned unopened and in original condition. You will not be charged a surcharge for the exchange however you will be liable for all postage costs.